Buyer Guidelines

SimpleLots offers a secure and friendly mobile marketplace for users.

Buyers are only protected if they follow the Buyer Guidelines:

  • Do not buy prohibited items.
  • Talk with your seller and gather information concerning the item’s condition prior to purchase
    • Ask about defects, rips, tears, dents, stains, odors, or other damage
  • Request a tracking number if your seller ships on their own
  • Inspect the item upon delivery and do not rate your seller unless you are satisfied
    • You have 3 days from the delivery date to file a dispute email
    • If you do not contact SimpleLots within 3 days of delivery, the seller may request a SimpleLots Rating to complete the transaction
  • Once the buyer has rated the seller, all sales are final